حجزنالك

Introduction

At Hagnalak, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.

By using the app, you agree to this Privacy Policy.

Data We Collect

We may collect the following types of data:

1. Account Information

• Name
• Phone number
• Email address
• Login credentials

2. Booking Information

• Booking details
• Booking history
• Service type
• Reserved place

3. Location Data

• Precise or approximate location to show nearby services

4. Usage Data

• App interactions
• Searches
• Viewed content
• Feature usage

5. Customer Support Data

• Messages and support requests

How We Use Your Data

We use your data to:

• Provide core app functionality
• Manage user accounts
• Process bookings
• Improve user experience
• Provide location-based services
• Enhance performance and stability
• Customer support services
• Analytics and service improvement

Data Sharing

We do not sell user data to any third parties.

Data may be shared only:

• To provide the service
• With technical service providers (hosting, analytics)
• When legally required

Data Security

We apply appropriate technical and organizational security measures to protect user data from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration

User Rights

Users have the right to:

• Access their data
• Update their data
• Delete their account
• Request data deletion
• Withdraw consent

Cookies and Similar Technologies

The app may use cookies or similar technologies to improve performance and user experience.

Children’s Privacy

Hagnalak is not intended for children under 13 years old, and we do not knowingly collect their personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes.

Contact Us

If you have any questions about this Privacy Policy, contact us at:
[email protected]